Website Privacy Policy
Updated: 11 July 2026
At Talkable, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how information is collected, used and protected when you visit www.talkable.org.au ("the Website").
This Privacy Policy applies to the Talkable website. If you use the Talkable mobile application or other Talkable services, separate privacy policies or additional terms may apply.
Information We Collect
When you visit our website, we may collect information including:
Information you voluntarily provide, such as your name and email address when subscribing to newsletters, creating a free member account, purchasing an online course, or contacting us.
Technical information about your visit, including your browser type, operating system, device type and general location.
Information about how you interact with our website, including pages visited, videos viewed, scrolling behaviour, links clicked and time spent on pages.
How We Use Your Information
We use this information to:
Provide access to our website, resources and services.
Deliver free resources and online courses.
Respond to enquiries.
Improve the quality, content and usability of our website.
Understand which resources are most valuable to parents, carers and educators.
Measure the effectiveness of our marketing and educational content.
Improve the performance of our website.
Google Analytics
We use Google Analytics to understand how visitors use our website.
Google Analytics collects information such as:
Pages visited
Time spent on pages
Scroll depth
Video engagement
Links clicked
Device and browser information
General geographic location (such as city or region)
Referring websites and search engines
This information helps us improve our content and better understand what information visitors find most helpful.
Google Analytics does not provide us with personally identifying information such as your name unless you voluntarily provide it through a form on our website.
Google Signals
We have enabled Google Signals within Google Analytics.
Google Signals allows Google to provide aggregated insights about users who have signed into their Google Account and have enabled Ads Personalisation. This may help us better understand how visitors use our website across different devices.
Google Signals data is aggregated and anonymised within Google Analytics reports. We do not receive information that personally identifies individual Google users.
You can manage your Google Ads Personalisation settings at:
https://myadcenter.google.com/
Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
Remember website preferences.
Measure website performance.
Understand how visitors use our website.
Analyse website traffic.
Improve our educational content.
Most web browsers allow you to manage or disable cookies through your browser settings. Disabling cookies may affect the functionality of some parts of the website.
Search Console
We use Google Search Console to better understand how visitors find our website through Google Search.
Search Console provides aggregated information such as:
Search queries
Search impressions
Clicks
Search rankings
This information helps us improve the quality and discoverability of our educational content.
Email Communications
If you choose to subscribe to our newsletter, download free resources or create a free member account, we may use your email address to:
Send requested resources.
Provide educational content.
Notify you about new courses, resources and updates.
Respond to your enquiries.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
Third-Party Services
We use trusted third-party providers to help operate our website and services, which may include:
Google Analytics
Google Tag Manager
Google Search Console
Email marketing providers
Payment processors
Website hosting providers
These providers process information only as necessary to provide their services.
Protecting Your Information
We take reasonable steps to protect the information we collect from unauthorised access, misuse, loss or disclosure.
While we take appropriate security measures, no method of electronic transmission or internet storage is completely secure.
Your Choices
You can:
Choose whether to provide personal information through website forms.
Unsubscribe from marketing emails at any time.
Control cookies through your browser settings.
Manage Google Ads Personalisation through your Google Account.
Contact us to request access to or correction of your personal information where applicable.
Google Privacy Information
For more information about how Google collects and processes data, please visit:
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services or legal obligations.
The most current version will always be available on this page.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us through the contact details provided on our website.
Thank you for trusting Talkable.